Nothing beats first-hand experiences, learning the nuances of different work cultures, techniques and processes. The best part is meeting individuals that you’ll never forget; and learning what type of career activities make design enjoyable and effective.
In these work environments, I’ve had the chance to interact with different types of customers/clients and had an opportunity to experience different ways of approaching projects.
See current and past portfolio pieces.
Check out the list of highlighted project experiences, organized by employer (or contract). View a few customer testimonials under the Verizon Superpages.com tab.
Closely collaborated with CEO, business leads, architects, oversea interactive / print vendors, designers and interns. Specializing in signage, wayfinding, illustration, character development, branding, visualization, concept development and artwork.
AECOM’s Government Group hired me to update their presence on AECOM’s corporate intranet and public facing internet. AECOM was on a new CMS system, which I got a chance to contribute during the planning and implementation of it.
As a consultant, I had the opportunity to engage with the Government Group, Web Services and Corporate Communications. Consulted at the Director/VP-level on branding and information architecture best-practices.
Dependent on the CMS training provided by the company, I applied what I learned in Vignette, to update the group’s presence in an organized manner, adhering to brand and web style guides.
Below is a list of highlighted business groups that I worked with or was part of at AECOM.
As one of the web designers, my role focused on the visual interface design. In this team setting, I created the look and feel for AECOM’s new intranet, adhering to wire frames, existing front end code, third-party’s back-end capabilities and current intranet branding, reflecting the voice of the project requirements, the brand and the stakeholders.
Designed and got approval within an extremely tight deadline.
In a role of web designer, I worked within a partly-CMS developed site by IO Media Labs in a .net environment. AECOM took maintenance internally, including new welcome sites development specific to audience.
I worked closely with Corporate IT Web Services and Corp Comm to learn the new environment, update content and create additional sections in a highly time sensitive situation, based on site’s style guide and company branding.
Contributed to the research and recommendations for the corporate email communication process: creation, templating, management and distribution, along with branding, considering cost, usability and audience load.
Modified existing human resource communications to be placed online, ie. web banners for employees throughout company.
Involved in visual graphic design and layout projects for the intranet, maintaining company and site’s style branding.
Within the Creative Services group at a global environmental engineering firm (~8,000 employees), I had the opportunity to work with various business groups within the company, serving in different capacities, related to web/graphic design for online applications, adhering to the company’s style guide.
Engaged in intranet & internet projects with business groups, I collaborated and formed good relationships with global Web Services team and fellow designers for graphical/technical work.
Below is a list of highlighted groups and projects that I worked with or was part of at Earth Tech.
Working with Corporate Communications, Creative Services and Web Services, prepared public facing web site and intranet areas to reflect and introduce AECOM as the parent company, updating branding and information. In coordination with public facing announcement, internal and external corporate information were updated seamlessly, successfully meeting communication deadline.
In the role as Web Designer, modified the application’s default styles and web parts to reflect Earth Tech’s branding, creating the new intranet’s look and feel, within a fast time line. Learned, understood and researched the application, swiftly, to accomplish goal and meet corporate’s deadline.
Did continuous work with the legacy, “new” intranet of 2007 and public facing website with different members of the Corporate Communications team.
As a Graphical/Technical Resource, created documentation & held online training sessions (hands-on support), sometimes utilizing real time support online by sharing customers’ screen.
Support groups’ internal communications with email newsletters & announcements; templates & custom layouts.
Part of Creative Services’ team. Helped coordinate the technical and user experience between CGX 3rd party vendor and our Corporate Communications team. Served as technical support for marketing customers using the system.
I’ve collected “Raving Fan” testimonials from customers I’ve helped out, while providing hands-on service as a contractor-to-full-time Web Specialist at Verizon’s iCare Team, for Verizon Superpages, an online business directory.
Verizon Superpages.com focused on high customer satisfaction in product and service.
I helped out small to medium size business owners
Superpages partnered with a 3rd party which enabled the web specialist to design sites on a CMS type environment, allowing customers to also update their sites independent of the web specialist, after set-up design.
As a web specialist, I
Verizon Superpages.com’s iCare unit received messages from customers and colleagues. The iCare team would share these messages as “Raving Fan” certificates.
Getting these messages were positive and delightful, especially knowing that we could help and form great professional relationships.
Click the Customer below to read their message.
(the customer, sent an email yesterday stating a company was soliciting web related business from her.)
thank you for your honesty and effort! I am with xxx*, and I like it because I can choose a budget cap that suits me, it’s quite affordable. I had a feeling that this wasn’t a service I needed, and I also did not appreciate their hard-sell approach. Next time they call I will tell them I am indeed getting very good service for the monthly fee I already pay to my website provider! You’re the best! You deserve a raise!
I am very much impressed by the service that I have been receiving from your company. I’d like to take this moment to recognize Elaine Nimo, particularly, who have made my experience to do business with Verizon a very pleasurable one. My friends and family are impressed and constantly compliment me on my website. My response to them is often, “My webmaster from Verizon is really good.” All revisions I have requested for my website have been addressed in practically the same day, with explanation and assurance that they will be completed. In addition, she truly is an excellent communicator. I appreciate the time that she takes to return my calls as soon as possible and her speedy reply with great detail to my e-mails. Again, I wanted to express my appreciation for such a wonderful experience. Elaine’s attentiveness and hard work coupled with kindness and professionalism is a magnificent reflection on your company’s image. With this, I hold no hesitation in telling my family and friends about the service you provide. I truly am lucky to have her as my web designer/master.
Thank you so much for your help. You did a great job fixing the website. And more impressive is you did a great job with putting up with me and all my requests. Now You – GO GET YOUR RAISE/You earned it on this one.
Burris Insurance Agency
She called to follow up on her customer, American Coin & Currency, and wanted to make sure to pass on to Elaine how pleased the customer is with their website and what a great job she did!
Verizon Sales Representative 5-24-05
I Love It! You Deserve A Raise!
Thank you so very much… it’s such an improvement!
The Dog House
It was a great experience to work on high profile client projects, from marketing advertisement banners and landing pages, to major web site development, in a team setting. I had the chance to contribute to some RFP work (Request for Proposal) as well, aiding the creative director in a graphic design capacity.
My Web Designer life really began at Apollo. In that role, it was common to work on site maintenance and new site production, working directly within the code using BBEDIT for HTML & CSS and Photoshop & Illustrator, along with some Flash.
As time unfolded, I had the chance to work on projects as an Art Director. Within that capacity, it was typical to create Look and Feels and site style guides for new site development, creating the site’s visual brand.
Depending on the client, the site’s brand followed an existing style guide. Print material, like brochures or newsletters, accompanied web projects, which I did as well. I was happy to touch the tangible/print side of graphic design because most of the time was focused on web work.
|Anchor Blue/Millers Outpost
Bank of the West
Buffy the Vampire Slayer
Century-National Insurance Company
Chase Design Group
Circus Circus – Las Vegas
Circus Circus – Reno
Contessa Food Products
Cook Inlet Energy
East West News Bureau
Excalibur Online Store
GAM Products, Inc
Jack in the Box
Los Angeles Sports Council
LG InfoComm U.S.A., Inc.
|Mandalay BayMemorexMicrotherapeutics, Inc.
Monte Carlo Online Store
Motor City Casino
North American Travel
Pure Energy Corporation
Roland Corporation U.S.
Watters & Watters
The WB Television Network
West Coast Life